Update on MassMEP IMPACT Metrics: Operations Performance Management
Each quarter, MassMEP's clients are surveyed by a third-party about the projects completed by MassMEP. Performance metrics provide an impact metric of the organization across a number of categories. The latest scorecard demonstrates MassMEP's ability to meet and maintain a 100% performance metric scorecard for the past year. This places MassMEP consistently above average, based on activity across the MEP National Network.
Over the last five years, MassMEP has managed a continuous drive to maintain above average performance as the center has grown. The most recent scorecard is available below. These survey results have a direct impact on the manufacturing ecosystem within Massachusetts.
(click to enlarge)